Retail

Retailers, grocery stores, restaurants, hospitality and other customer-centric organizations can use OnBase to combat thinning margins by increasing operational efficiency to reduce costs. OnBase offers an integrated platform for managing paper-based documents and reports, e-mails, faxes and more. Centralizing and distributing these information assets with OnBase allows management to make faster, better informed decisions and stay ahead of the competition while documenting that good business practices were followed.

OnBase Solutions reduces overhead costs in the following ways:

• Eliminating manual report management and distribution
  
  
• Automating the accounts payable process to improve management of approvals, exceptions and volumes of invoices
  
  
• Tracking documents and customer service issues associated with the remittance process and automating workflow
  
  
• Taking advantage of the reductions in labor and “float” enabled by Check 21
  
  
• Greater control of human resources recordkeeping and processes from application through separation
  
  
• Reducing labor and cycle times in payroll processing by eliminating manual processes and streamlining auditing
  
  
• Reducing complexity and increasing accountability in negotiating, creating and researching contracts such as lease agreements and vendor discounts
  
  
• Providing visibility into processes affecting cash flow in order to improve financial forecasting

Better communication between departments, divisions and locations is possible whether those employees are located across the hall or around the world. OnBase is a cost-effective way to control the storage and delivery of documents and interactively manage the business processes in which content is used. Reports from transactional systems such as merchandise management, allocation, distribution, order management, financial applications and more can be organized and made searchable. The data can then be used for data mining and other business intelligence applications. Invoices, contracts and other supporting documentation stored in OnBase can be logically linked to reports and made directly available through integration with virtually any line-of-business application.

OnBase can also help retailers, grocers and other businesses improve the productivity and accuracy of financial processes including accounts payable and remittance processing. As a result, these businesses can obtain more favorable terms from vendors, realize revenue sooner and generate more accurate financial forecasts. Document Imaging and Workflow also make the negotiation process and management of vendor, rental and other contracts critical to operations more efficient and easier to oversee.

Many organizations use OnBase to manage human resources files. Employee files from application through termination can be managed and audited then retained according to legal requirements, even if the workforce is widely dispersed. Payroll, management evaluations, benefits and numerous other employee-related activities can be performed more quickly and with less labor by implementing OnBase.

Because OnBase is designed to work equally well in practically any deployment methodology, it fits well into an organization’s existing – and future – IT infrastructure and culture. Users can access OnBase via a client/server model or using a standard Web browser. As an alternative to a premises-based installation, OnBase is also available as a hosted solution. Hyland Software also offers validation and recovery services to complement disaster recovery/business continuity initiatives.