The value of ECM goes way beyond simple scan, store and retrieve solutions. In fact, these six categories of ECM - these building blocks - encompass the functionality present in an ideal solution:
Capture, Process, Access, Integrate, Measure, Store
When your solution includes elements from each of these categories, you will get the maximum value possible.
In each of these sections we outline the “Gold Standard of ECM” to help you identify the most important things to look for when you are evaluating various ECM products.
Your ECM solution should be able to capture any file type from any physical location, and automatically classify your documents.
ECM promises to optimize your processes, driving efficiency by eliminating wasted time.
An ECM solution should allow you to access your important information quickly and easily. And everyone who needs access to this content should be able to easily, from anywhere.
Your ECM solution should integrate with all your critical business applications, like Epic, Cerner, SAP, Lawson, Microsoft and others.
Your ECM solution should allow you to monitor and report on the information and activity within your solution, without involving IT or database administrators.
An ideal ECM solution will provide affordable redundancy of your data, and have your retention policies running automatically behind the scenes.
OnBase by Hyland helps you improve customer service, reduce operating costs and minimize risk. It does this by providing you with instant access to all your data, documents and business processes from wherever you are, whatever device you are using or application you are working in.