What can ECM do for you?

Enterprise content management is a technology that allows you to take control of your organization's important information, like documents, emails, invoices, contracts and so much more. By taking control of that information, you can:

1. Reduce operating costs

  • Eliminates the costs of printing, shipping and storing paper because your content is captured digitally
  • Improves productivity by providing instant access to content and processes from anywhere, even a mobile device
  • Speeds up processes by automating predictable decisions and providing useful tools to manage all the surrounding tasks, activities and case work, allowing you to increase productivity without increasing staff

2. Improve customer service

  • Recovers time spent searching in multiple locations for documents, and waiting for files to be pulled and delivered
  • Allows customers, constituents and students to complete forms and make requests online
  • Provides online real-time visibility into status of requests, transactions and orders

3. Minimize risk

  • Allows easy enforcement of your security policies and tracks all access and activities
  • Facilitates reporting and auditing on the information you do and don't have
  • Automates your retention and records management requirements
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