Extend the value of your Epic investment

Your investment in Epic represents a clear organizational commitment to patient care and service. Despite that investment, however, up to 25 percent of patient information can reside outside your Epic system. 

OnBase enterprise content management (ECM) solutions, designed specifically for your Epic environment, help healthcare organizations capture, store and manage that missing patient information – and seamlessly unify it with your Epic system. Today, more than 118 Epic customers, representing more than 5,000 facilities, use OnBase ECM solutions to help them:

  • Establish a complete, secure electronic patient record compliant with Meaningful Use 
  • Heighten physician satisfaction by providing immediate access to all the data they need 
  • Empower more informed care for improved outcomes and patient satisfaction 
  • Reduce costs by eliminating paper and disparate systems with a centralized electronic repository 
  • Streamline clinical and administrative processes with content-centric automation 

Proven ECM solutions for your Epic environment

Hyland and Epic worked together to create and use APIs that enable the most user friendly, seamless integrations possible. OnBase is practically invisible as Epic users perform ad-hoc capture, access patient content, complete signature deficiencies, or post payments from paper EOBs in Epic Resolute.

Moreover, using a simple-to-configure HL7 interface, healthcare organizations can archive clinical reports in OnBase’s central repository and link it to Epic without manual intervention. All patient data that’s generated is available in one place – within Epic. This immediate access to patient information, in turn, helps increase physician satisfaction according to Gartner Research.

Using these methods, Hyland has developed multiple integration points with Epic, enabling joint solutions such as: 

  • Prelude and OnBase for paperless patient registration 
  • Resolute and OnBase correspondence, EOB linking or lockbox for automated payment posting 
  • Cadence and OnBase automated referral management 
  • EpicCare and OnBase e-signature and unified release of information 

A foundation of expertise and experience 

Hyland’s relationship with Epic began 10 years ago as we jointly worked to provide Epic customers with the best possible ECM solutions. Since then, more than 50 percent of the entire Epic customer base has selected OnBase as their document management system – more than all other DMS vendors combined. And those 118 Epic customers using OnBase represent more than 600 hospitals and 5,250 ambulatory and sub-acute sites. Experience gathered from those installations helps ensure a smooth implementation – Hyland’s services team has an established track record of delivering solutions on time and on budget.

Organizations partnering with Hyland Software work with a dedicated technical support team and join our dynamic, rapidly growing user group. Customers actively engaged with this user forum network with other OnBase/Epic users, learn about best practices, share with each other, and provide feedback for future releases of OnBase and Epic. The OnBase healthcare user group has almost 350 registered members. In addition, Hyland hosts an annual OnBase/Epic user group forum attended by key Epic and Hyland team members. An active, engaged customer base helps drive meaningful product and solution enhancements precisely aligned with needs unique to the Epic environment.

Gartner Magic Quadrant for ECM 2014

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