The digital property & casualty company

Hyland, creator of OnBase is a leading provider of world class enterprise content management solutions for the property & casualty insurance industry.

Our solution, OnBase, combines integrated document management, workflow management, business process management, and records management into a single application. OnBase manages digital content (scanned documents, faxes, print streams, application files, electronic forms, web content, multi-media files, emails and industry standard files such as ACORD XML).

OnBase also provides organizations with the ability to automate business processes, reduce the time and cost of performing important business functions, improve organizational efficiency, and address the need for regulatory compliance through the management, control, and sharing of digital content with employees, business partners, customers, and other constituencies.

OnBase provides a competitive advantage through streamlined processes, reduced costs, increased internal controls, audit assistance, and improved customer service. OnBase Insurance Solutions enable customers of different sizes and characteristics to improve productivity levels by addressing specific document needs within each business area.

We integrate with Policy Administration and Claims Processing systems from leading providers like Guidewire, DuckCreek, CSC, and StoneRiver, as well as home-grown AS400 Mainframe systems.

Our extensive industry experience in meeting industry specific challenges, like security and compliance needs, is critical in driving added value to the partnership. We have experience with personal, commercial and specialty lines of business, as well as with many companies that manage high-volume new business, underwriting, and claims processing.

We have experience improving and streamlining the exchange of information with distribution channels enabling elements of self-service, providing point of sale and point of service capabilities.

OnBase Insurance Solutions at similar organizations have helped drive an increase of capacity of over 400% and in many cases provided significant reduction in operational costs. One insurance organization was able to take new business processing from what previously took 7 days down to less than one day by using the OnBase Insurance Solution. Our solutions have given companies the reputation of “faster payer of claims”. We have many examples of these types of real results, many of which were solutions that took less than 6 weeks to deploy.

OnBase is uniquely developed as a single robust software platform that is built, from the ground up, as a single point-and-click configurable solution. This approach puts the ease of use and design in the hands of insurance companies to minimize outside consulting and implementation costs. By leveraging a single platform approach, a standard methodology, and a sound architecture, insurers are able to quickly adopt and easily expand the tools to meet their business needs with a service-to-software ratio that is a fraction of most enterprise solutions.


demo Gartner Magic Quadrant for ECM 2014

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