Geneva Rock struggled to manage paper documents as well as the billing errors and delayed responses in customer service that it caused.
With much of employees’ time devoted to sorting paper, assembling packets and searching in physical files for needed information, the ready-mix concrete service provider in Utah sought a solution that would provide control and the real-time status of processes.
That’s when the company discovered that OnBase, Hyland Software’s enterprise content management solution suite, could meet its needs.
“The impact of OnBase is obvious to us,” says LaNette Andrews, command systems manager. “It is simply a part of our daily operations. The return on investment is seen through enforced policies, process efficiency, increased security and readily available information. Our clerks are able to be much more productive, and we can have them focus on high-value tasks that the couldn’t before."
With OnBase, transportation companies:
OnBase enables transportation companies to meet the needs of each department – including Accounting and Finance, Human Resources and Legal – with one easily supported application, letting them start with a single department or solution and expand as time, goals and budget permit.
Speed up your finance and accounting processes by adding OnBase to your organization. OnBase promotes faster inter-departmental processing, better decision-making and allows other departments and locations to share critical information
Optimize contract management by streamlining every step of the process; by removing paper, your processes are more efficient and secure, saving time and money
Seamlessly integrate your Human Resources Information System with OnBase so employees can easily and instantly access both prospective and current employee documents and information directly from within the HRIS
But by implementing the OnBase enterprise content management (ECM) solution from Hyland Software, you can ensure full speed, full control and full compliance for your global trade organization’s processes
OnBase by Hyland helps you improve customer service, reduce operating costs and minimize risk. It does this by providing you with instant access to all your data, documents and business processes from wherever you are, whatever device you are using or application you are working in.