Several Colleges and Universities Converting to Hyland Software’s OnBase

CLEVELAND – January 17, 2013 – Requiring a more robust and flexible enterprise content management (ECM) solution, numerous colleges and universities have made the decision to convert to OnBase from Singularity, an ECM solution acquired by Hyland Software in 2010. Providing more powerful workflows and real-time integrations with student information systems, OnBase also allows schools to scale their solutions across the campus and higher education systems. These expansion efforts are supported by additional solutions for areas such as graduate admissions, accounts payable and athletics that are not available with Singularity. In addition, these new OnBase users will now have mobile access to their content and processes from Android, Blackberry, iPhone, and iPad devices.

When the University of Central Oklahoma (UCO) converted to OnBase, it needed an ECM solution powerful enough to integrate with its student information system, Banner by Ellucian, but flexible enough to be used across the campus. By converting to OnBase, UCO integrated with Banner across five departments and seamlessly transitioned over one million Enrollment Management, Purchasing, Payroll and Employment Services documents without any disruptions. “I don't think we really had any downtime at all,” said Cari Roberts, applications administrator at the UCO. “We turned off Singularity on Friday afternoon and on Monday we were using OnBase.”

Successfully converting more than 400 organizations over the past ten years, Hyland’s expert conversion team utilizes a proven conversion methodology, performing a complete test-run conversion to eliminate surprises during the production conversion. The conversion team also provides detailed reconciliation reports that account for 100% of the historical data. Hyland’s conversion team moved 6.5 million documents from Singularity to OnBase in 2012 and will convert another 8.5 million documents in the next few months.

A key to conversion success is Hyland’s approach to project management. “Hyland offers a dedicated conversion project manager to ensure that the conversion is completed on-time, on-budget and without mistakes,” said Alisa Buck, director of enterprise information systems at Columbia College. “One of the main reasons Columbia College experienced a seamless transition was because of Hyland’s project manager, who drove the project by giving us plans, statements, action items and updates during our weekly calls.”

Now that Columbia College has a more flexible ECM solution, numerous departments on campus are scheduled to implement OnBase to help streamline their processes. “OnBase is truly a collaborative tool and we expect to see more and more benefits every year,” said Buck. “We have a waiting list of departments that want to utilize OnBase, it's been amazing and everyone wants to use it.”

For more information about Hyland Software’s ECM solution for higher education institutions, please visit

About Hyland Software
For over 20 years, Hyland Software has helped our more than 11,200 lifetime customers by providing real-world solutions to everyday business challenges. That dedication is why Hyland realizes double-digit growth, and why 98 percent of our customer base continues to renew its annual maintenance. Our customers see the ongoing value of partnering with Hyland and continue to work with us year after year.

Hyland is one of the largest providers of ECM software for colleges and universities. To support the higher education enterprise, Hyland tailors its flexible, scalable and secure ECM solution to fit specific processes across institutions, from admissions processing and review, including transcript capture and transfer credit evaluation, to AP invoice processing. This end-to-end solution enables institutions to leverage existing hardware investments, integrate with student information systems and alleviate administrative burdens on IT. For more information about Hyland Software’s ECM solution for higher education institutions, please visit