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Electronic capture—or scanning and imaging—along with automated integration of business documents into enterprise system processes, has proven to be a fundamental driver in key business initiatives including:

  • faster response to internal/external customers
  • case management, workflow and collaboration
  • data analytics
  • improved process productivity
  • continuity, high availability and disaster recovery initiatives
  • sustainability and cost savings

The decision to outsource versus bringing capture operations in-house is directly influenced by capabilities of each to support both your immediate needs and longer-term mission. Image and data quality, trust in the in-house solution or third-party vendor, and cost are chief considerations.

In-house scanning requires staff, hardware, software and space dedicated to the effort, as well as expertise in producing quality images and in incorporating them into business processes. Contracting with a vendor removes many of these on-going requirements, but partnering with the right vendor—not only compliant but whose area of expertise supports and supplements your organisational goals—is paramount. 

To learn more, fill in the form to download the whitepaper, now!