The weight of paperwork can bring human services agencies to a breaking point because documents are the core of eligibility and re-certification for most programmes. As a result, employees waste valuable office hours tracking down, updating and filing documents. Combined with difficult financial times, innovation often takes a backseat to simply getting the job done. However, by implementing an enterprise content management (ECM) solution, PHA and HHS agencies can better manage their skyrocketing caseload – in spite of dwindling resources – by controlling documents more efficiently. Then, caseworkers can re-focus on serving clients and getting them back on their feet.

Interested in learning how some agencies use ECM and put the “human” back in human services? Complete the form to download the new White Paper, “Controlling Paper,” from the Center for Digital Government and Hyland Software.

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The weight of paperwork can bring human services agencies to a breaking point because documents are the core of eligibility and re-certification for most programmes. As a result, employees waste valuable office hours tracking down, updating and filing documents. Combined with difficult financial times, innovation often takes a backseat to simply getting the job done. However, by implementing an enterprise content management (ECM) solution, PHA and HHS agencies can better manage their skyrocketing caseload – in spite of dwindling resources – by controlling documents more efficiently. Then, caseworkers can re-focus on serving clients and getting them back on their feet.

Interested in learning how some agencies use ECM and put the “human” back in human services? Complete the form to download the new White Paper, “Controlling Paper,” from the Center for Digital Government and Hyland Software.