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The delivery of content services in the digital age: a readiness study in a new technology landscape

In 2017 we surveyed our customers about their current technology practices, observations and concerns, and future plans for three areas key to transformative innovation and content services delivery:

  1. Current state of Digital Transformation
  2. Upgrade paths and strategies
  3. Organisational readiness to advance solutions

Participants in the series included individuals from Hyland customer organisations in multiple industries who partook in events over the past two years including TechQuest and CommunityLIVE conferences. Participants were encouraged to share the surveys with invested stakeholders in their organisations as well.

This whitepaper is the result of analysis from those responses, current information management and content services trajectories, and insight from industry leaders.

We hope you’ll find value in what we’ve uncovered in this series, and look forward to continuing efforts like the Strategy and Delivery Series in 2018.