Using your organisations captured documents and data, OnBase can generate individualised letters or statements, enabling you to efficiently distribute information to the people you serve; your customers, constituents, patients, students, agents, etc. – whether you choose to do so on paper or electronically.
In order to make the generation and distribution of documents as simple as possible for your organisation, OnBase provides a number of tools to achieve this, including:
Automatically generate documents using existing system data, Word document fragments and user input to deliver them to customers faster
Standardises the creation and completion of forms that originate on paper by making them digital images – eliminating process delays attributed to incomplete forms
Gathers related documents and generates them into a single, consolidated image document
Enables distribution of generated documents via email as a PDF, or by paper mail
Improves customer service by minimizing billing disputes and decreasing turnaround tie for customer inquiries
Facilitates content sharing with other organisations by simplifying the location and packaging of document sets for easy distribution
Provides recipients with their specific documents in a self-contained OnBase viewing system, all on a single CD/DVD/Blu-ray
To learn more about the wide range of OnBase ECM functionality, click here.