Without continual product improvements that are responsive to your organisation, your legacy solution will require time-consuming system workarounds, adding to your system’s mounting total cost of ownership (TCO).
Considering an ECM conversion gives you the opportunity to find a solution that better fits the needs of your organisation today, and one that helps you plan for the future with a clearly-defined product roadmap that evolves with you.
Here are just a few of many reasons to migrate off an outdated or underperforming solution:
Often, the system you've relied on for years is now too costly or too complex to maintain. Whether it’s heavy administrative overhead, costly third-party services or custom development expenses tacked on to your annual maintenance support fees, maintaining an outdated system, or one that no longer serves your needs, drives up your TCO on that legacy solution. The cost to go-live with a software solution is only a fraction of the lifetime TCO. If your legacy ECM solution continues to add costs without continuing to add value, conversion should be part of the conversation.
In addition to reducing mounting technology costs, another reason conversion might make sense is to align your ECM solution and other strategic technology investments. Getting multiple systems to communicate effectively can be impossible when your ECM solution runs on an outdated platform that doesn’t easily connect with other core business systems, like your ERP, EPR, student information system, claims management system or other business applications.
Change or growth within your organisation may result in growing pains for your current ECM solution, hampering performance and scalability and impacting how your organisation conducts business. If your current ECM system fails to provide product features your organisation needs, or your solution can no longer grow with your organisation, conversion is an opportunity to gain new functionality like workflow, image capture, records management or integration with email systems or mobile devices. Without those efficiencies, business processes can’t evolve.