Create More Efficient Patient Encounter Tasks

Improve RCM with more accurate patient data and faster processes

While healthcare organisations have seen an increase in the amount owed by patients in recent years, claims reimbursements still generate the majority of their revenue. Correctly documenting patient care across the entire episode of care is essential – but what turns claims into cash is how efficiently your organisation manages claims information. 

With proven Healthcare Revenue Cycle Management solutions, OnBase streamlines tasks throughout the patient encounter phase, from clinical documentation, health information management and medical coding to medical case management.  

With OnBase RCM, healthcare organisations: 

  • Speed billings and increase collections
  • Reduce errors through data validation
  • Lower initial denial rates
  • Ensure compliance with federal regulations 

Increase patient information access to keep users in their familiar core systems 

During the patient encounter phase of the healthcare revenue cycle, speed and accuracy are key. Manually entering details of a patient encounter and any relevant clinical documentation from your electronic health record (EHR) into coding applications and billing solutions is slow and error-prone and the diagnostic and procedure codes clinicians assign may not be correct or timely. 

OnBase captures and stores all the related patient information that lives outside the EHR. Once integrated with your core systems, authorised users easily access the information they need from within the applications they use every day – whether that’s your organisation’s EHR or third-party coding solution – to make it easier for your users to complete work quickly.

Expedite medical coding tasks while increasing accuracy 

To streamline coding tasks, OnBase segments out work by Admission Type, Facility and Diagnosis Codes. And, by integrating with third-party applications like 3M, Optum, Nuance and others, OnBase allows staff to easily access related clinical documentation, transcriptions, reports and other relevant patient demographic content stored in OnBase while performing coding and abstracting tasks. 

By parsing out the relevant documents, OnBase helps lessen manual coding time by preparing data for machine interpretation and notation and eliminating duplicate work. 

OnBase supports a variety of other HIM functions, too, like deficiency completions and release of information. Rather than relying on manually routing hard copies of clinician notes for review and revision, OnBase ingests transcribed clinician notes and automatically associates them with the appropriate patient record, notifying clinicians when they are available to review, revise, and approve within the EHR. 

Learn more about how OnBase improves processes in the pre-encounter and post-encounter phases of the healthcare revenue cycle.