With margins as tight as they are, healthcare organisations simply cannot afford to mismanage revenue cycle information. If your staff have to locate or fix incorrect patient information, you risk incurring extended billing days, rejected or denied claims and high costs to collect.
Capturing complete and accurate patient information during the pre-encounter phase of the healthcare revenue cycle directly impacts revenue. Integrating OnBase enterprise content management (ECM) with your existing health information technology helps your organisation build a solid foundation for your revenue cycle. By connecting disparate systems and automating processes, OnBase Healthcare Revenue Cycle Management (RCM) solutions streamline pre-encounter processes from registration through point-of-service collections.
OnBase electronically captures and automatically indexes patient information, from insurance cards to clinical documentation, storing it in the solution’s secure, centralised repository and linking it to the appropriate patient records in your patient accounting and health information systems. No matter which location or core application they’re working in, your health system’s authorsed users have immediate access to the most current patient information. By removing the paper forms and manual data entry, OnBase reduces the errors that can lead to exceptions and denials. It also improves patient satisfaction – once a patient’s information is in OnBase, he longer has to present it again. OnBase can even capture digital signatures for a truly paperless registration experience.
OnBase also provides full disaster recovery and a full audit trail of patient record activity.
For pre-encounter tasks from patient scheduling, verification and pre-registration through point-of-service collections, OnBase Healthcare Revenue Cycle Management solutions:
Learn how OnBase RCM solutions continue to deliver benefit by automating tasks and streamlining processes through the encounter and post-encounter phases of your revenue cycle.