Improve operational efficiency in manufacturing with ECM

Gallatin Steel Company was consumed with paper. In a facility dominated by electric arc furnaces and quality control jobs, the steel manufacturer was running out of room to store critical operations information such as shipping documents, human resources forms and compliance documentation.

While looking for a document management solution, officials at Gallatin learned how an enterprise content management (ECM) solution could reduce paper processing to increase operational efficiency, customer service and corporate accountability.

That’s when the manufacturer discovered OnBase, Hyland Software’s ECM solution suite.

“We’re using OnBase to do everything we need with documents,” says Tamera Koegler-Vaughan, process manager of information systems. “That’s the reason we purchased it – to make the company more efficient by implementing a standardised repository that be utilised companywide.”

With OnBase, manufacturers:

• Scale their solution across corporate and store locations while managing information in a central repository
• Promote faster inter-departmental processing, allowing staff to make better, more informed decisions
• Provide users with mobile access to information on their phones and tablets, allowing them to work on projects no matter the time or their location

OnBase enables manufacturers to meet the needs of each department – including Accounting and Finance, Human Resources and Legal – with one easily supported application, letting them start with a single department or solution and expand as time, goals and budget permit.