Through core conversion and merger, The First, N.A. sticks with solution that evolves with it

OnBase enterprise content management helps The First get control of documents

Core banking platforms are necessary to do business, but they don’t always integrate well with other systems and are limited to handling banking documents. With fast growth and a merger leading to 16 branch locations and combined assets over $1.5 billion, The First, N.A. (The First) changed core banking platforms and needed to find a better way to access documents.

So it turned to OnBase by Hyland.

“Everybody is using OnBase in some way, shape or form. But since it runs in the background,

they just don’t know it,” Tammy Plummer, senior vice president and chief technology officer, at The First.

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3 ways OnBase changed the way The First does business

How did The First leverage OnBase to help it reach its full potential? Here are three ways:

  • Integrates systems: No matter what technology The First needs, it can easily integrate it with OnBase to provide one place to find information.
  • Empowers employees with information: With instant access, employees focus on customers instead of searching for documents or information.
  • Continually evolves: Through a core banking conversion and a merger, OnBase continues to evolve with The First, giving employees quick and secure access to documents and information from main systems.
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