OnBase shortens the lending cycle and makes it more cost effective. As the industry continues toward a completely paperless mortgage, OnBase allows lenders to capture documents and information electronically and automate time-consuming manual processes. Instead of tracking and maintaining documents, employees focus on customer service and industry trends to increase profits.
The faster you process refinances and modifications, the faster you focus on getting new mortgages – and profits – in the door. Just as importantly, customer service levels and opportunities for new business stay high.
Let your work flow
OnBase automatically ensures all information needed to refinance or modify the loan is accurate and complete before automatically routing the loan through appropriate approvals. Workflow timers and reminders keep the process moving as quickly as possible to keep costs low and service high.
Mortgage files often exceed 100 pages and include multiple documents. OnBase stores and manages these documents as digital images – regardless of format – and automatically retrieves and routes all required information to the right underwriter to facilitate a paperless mortgage.
Because OnBase easily integrates with other systems, users access documents when and where they need them, either directly from a LOS system or a virtual e-folder. No more lost or misfiled documents to chase. Instead, employees spend time with the most qualified customers while using familiar applications to speed loans and profits.
Utilizing OnBase to manage mortgage lending processes, lenders:
- Capture documents and information electronically to facilitate paperless mortgages
- Expedite the loan approval process by automatically routing loans through appropriate approvals, keeping costs low and service high
- Focus on customer service and industry trends to increase profits
Hyland Software named mortgage industry top service provider in 2013
Mortgage Technology magazine has once again named Hyland Software and OnBase, one of its Top Service Providers for 2013. The designation underscores Hyland’s proven track record of providing business critical technology, innovative tools and excellent service to lenders, servicers and other mortgage industry organizations.