Rob Niehaus is the Associate Vice President of Global Services at Hyland. With more than 12 years of experience driving organisational efficiency for customers with ECM technology, Rob merges business insight and strategy with technical acumen to enhance people, processes and customer experiences.
As Associate Vice President of Global Services, Rob leads Hyland’s consulting and delivery teams, which deliver services for business process management, capture, case management, project management, custom solutions and conversion services. He is responsible for enhancing and evolving Hyland’s software delivery practices and strategies, while creating strong partnerships with its customers and resellers.
Rob joined Hyland in 2004 and has held roles as a Technical Support Analyst, Solution Engineer, Manager of Professional Services and Senior Manager of Europe, Middle East and Africa Global Services. He gained his Bachelor of Science in Computer Science from Xavier University.