Relying on scattered spreadsheets and aging database applications to track and manage business processes was cumbersome for staff at Universal Forest Products (UFP).
With more than 80 plants throughout the U.S., Canada and Mexico – and different requirements for each facility – dealing with system maintenance, upgrades and process changes was a nightmare for staff.
Everything changed when UFP turned to a case management solution from OnBase by Hyland. Utilizing the software, the wood and wood product manufacturer now:
- Accelerates application configuration timelines
- Equips business users with a 360-degree view of needed information
- Leverages a wide range of OnBase capabilities, including document management, forms and workflow