Case Management and Business Process Management

Manage knowledge-driven work and automate repeatable processes

On a single platform, OnBase provides case management and business process management (BPM) capabilities, empowering you to manage and improve both unstructured work and structured and repeatable processes.

An award-winning case management framework which supports dynamic (and often unpredictable), people-driven work with solutions in areas like service requests, incident management and investigations.

OnBase BPM capabilities include a highly configurable workflow engine that can automate and optimise repeatable business processes. In addition, OnBase can route documents, automate tasks and rules-based decisions, perform load balancing, send notifications and manage complex approval processes.