For three years in a row – 2014, 2015 and 2016 – OnBase customers were awarded Global Awards for Excellence in Case Management from the Workflow Management Coalition (WfMC). These organisations were recognised for leveraging OnBase to support the dynamic and unpredictable nature of knowledge-driven work
2016 award winners Grinnell Mutual Reinsurance Company and WPS Health Solutions (WPS) showcased innovative case management solutions that improved the experience for both their knowledge workers and the customers they serve.
Grinnell Mutual, the largest primary reinsurer of farm mutual companies in North America, leveraged OnBase case management capabilities to transform underwriting and claims processes. The organisation configured the solution – without custom coding – to link all information and notes related to policies and claims for greater collaboration. With its solution, Grinnell Mutual has:
Award recipient WPS, a not-for-profit health insurer, sought a solution that would help with its information-intensive credentialing and enrollment process to enroll more than 100,000 physicians and medical facilities interested in offering Medicare services. Working with authorised OnBase solution provider Naviant to deploy its solution, WPS:
The 2015 award-winner, Universal Forest Products used the OnBase platform to create case management applications that support diverse business areas across the organisation. Leveraging OnBase for case management, the company:
WESTMED Practice Partners, the 2014 award-winner, used OnBase to design and deploy a variety of applications that support processes enterprise-wide. These range from standard case-based applications to unique checklist-driven applications that leverage OnBase Checklists for Process Control as a reusable framework for solutions in areas like IT help desk, labs and medical testing, patient billing, new site openings, human resources and physician compensation.
By replacing traditional spreadsheets with OnBase checklisting and case management capabilities, WESTMED: