Professional Services

Trusted Advisors and Expert Consultants for your Industry-Specific ECM Projects

In all we do, Hyland Global Services professionals strive to be your trusted advisors and enterprise technology consultants.

What does this mean in plain and simple terms? We collaborate with you to support your strategy, and ensure it contributes decisively to meeting your short- and long-term enterprise goals.

Our Global Services customers find their solutions are built to evolve with their business. They consistently earn quantifiable ROI, both immediate and over time.

Our professionals are IT experts, but are also highly specialised in industries ranging from healthcare to higher education to Insurance and more. It is an elite and industry-leading combination of skills that enables our teams to efficiently provide the right continuum of services for our customers and partners, including:

  • Key business analysis and solution planning across the enterprise
  • Deployment, integration and database platform migration
  • Operational support, educational services and ongoing mentorship

We are deeply committed to be the “the best solution provider with whom to partner.”

Here at Hyland Global Services, three criteria define implementation success:

  • We deploy world-class solutions—that can easily be expanded or changed as business needs dictate—using strong, efficient methodologies in design and implementation
  • We exceed requirements with our solutions while minimising business disruption
  • We foster our customers as partners and ultimately create customer competence and confidence with the solutions we deliver

This is our commitment to you, whether your solution is cloud-based, custom-integrated with existing systems or migrated from a variety of database platforms. We work with customers in all industries.


Learn why our customers rely on our experts for analysis, and the planning and design of their ECM solutions.

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Take advantage of the tools and experts available to you when evolving or expanding your OnBase solution.

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Become proficient and confident with your OnBase solution, and help drive the ECM strategy of your organisation.

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Uncover the competitive advantages of a Cloud-based solution, an optimized database strategy or an industry-specific enterprise implementation.

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Manage the capture and storage of your integral business documents and drive both productivity and profits.

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Look to your Hyland Services support teams when you need help with understanding, administering or upgrading your OnBase Solution.

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