“Content without process can be very hard to manage,” says Cheryl McKinnon, principal analyst at Forrester Research, in our latest video series. “What process brings to the table is order, structure and ensuring that tasks get completed in line with deadlines, and of course with any compliance obligations met as well.”
Because document creation, content management and file sharing actions typically occur as part of a process, effectively managing that element of your solution – and connecting it to relevant content – is key.
Watch the video above to learn how business process management (BPM) technologies:
- Add value within an overall information management strategy
- Bridge ECM systems with other line-of-business apps via process design tools and integration
- Support effective ROI by removing manual and obsolete business activities
Click here to discover more about how BPM technologies can drive ROI.