“EFSS breaks down barriers between companies and their key external stakeholders without sacrificing security and auditability. It’s about finding that balance,” explains Cheryl McKinnon, a principal analyst at Forrester Research.
The “balance” McKinnon refers to is the common dilemma of improving efficiency at the cost of something else. In the equation of EFSS, there’s minimal cost and substantial improvements in the realm of secure file sharing and document collaboration that provide a more than favorable balance.
Watch the video above to discover how EFSS:
- Improves the overall customer experience as a safe and easy-to-use sharing and collaboration tool
- Enables employees to easily work remotely by providing mobile access to content
To learn more about the many benefits of secure, cloud-based file sharing, visit ShareBase.com.
Cheryl McKinnon, Principal Analyst at Forrester Research
A third area that organizations should look at when they're building out that business case for ECM is, of course, this full area around secure file sharing and document collaboration. Things like enterprise file syncing share tools help break down the barriers between companies and their key external stakeholders without sacrificing security or audit ability it's about finding that balance.
Companies that are serious about improving their overall customer experiences and moving to a much more digital way of working recognize the value of these safe but easy-to-use contact procreation tools with a lot of these valued outside parties.
Even if the use case for things like document collaboration or file sync and share is internal only, this is the kind of capability that can be used to push or sync particular types of content out to mobile devices. It helps to ensure that even remote workers always have the latest and greatest approved versions of policies templates or other corporate content without even having to think about it so should be a natural part of an overall content strategy.