Business process automation (BPA) consists of using software applications to automate repeatable business activities and services. Automation improves process accuracy, efficiency, visibility, and compliance as it eliminates the need for workers to manually perform time-consuming tasks prone to error.
Automated processes improve overall operational efficiency by being:
BPA can be a standalone strategy or part of an overarching business process management (BPM) strategy.
Business automation software as part of an enterprise information platform speeds up processes and increases efficiency, allowing users to work smarter by:
BPA software drives value organisation-wide, ultimately freeing up users to focus on important tasks instead of process rules.