The role of enterprise content management (ECM) as a centralised document repository is well established. However, the value of ECM increases exponentially when it is leveraged as an information hub between line-of-business (LOB) systems to facilitate key processes, keep data in sync and maximise investments in existing applications.
IDG Research recently conducted a global study of IT leaders to see if they how they are integrating ECM with core line-of business-applications.
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