With the OnBase and IBM Notes integration, formerly Lotus Notes, users interact with OnBase content and processes through their familiar email interface.
This integration provides users with multiple methods for uploading emails and any associated attachments as documents including drag-and-drop to an OnBase folder with automatic indexing using keyword field mapping.
Users can also retrieve OnBase documents directly through Lotus Notes, increasing user adoption and reducing training costs.
By integrating with IBM Notes, a single copy of an email and attachment is managed in OnBase and immediately made available to any OnBase user, regardless of their primary interface.
In addition, from the familiar IBM Notes interface, users:
Cut processing times with seamless IBM Notes integration
After uploading documents into OnBase, the system automatically triggers specific business processes. Decision-makers receive email notifications regarding processed documents, allowing them to drive business processes directly from their familiar IBM Notes screens.
As a result of giving staff the ability to access, process and manage important business documents directly from Lotus Notes, you increase service levels while reducing process delays.
Ready to learn more? Contact OnBase by Hyland to speak with an OnBase expert to find out how your organisation can benefit with the OnBase integration for IBM Notes.