Centralise your release of information process

In order to complete release-of-information requests, hospital staff must log into multiple clinical systems to locate all of the different parts of the patient record. At its simplest, this is a cumbersome and time-consuming process. At its worst, there are risks that the ROI clerk may inadvertently overlook or miss a key part of the patient record. 

OnBase enterprise content management (ECM) for release of information helps HIM departments fulfill ROI requests quickly and accurately, providing them with:

  • A single interface for a complete patient record 
  • Automated letter and invoice creation 
  • Reports on what, when and to whom a release was provided – with a complete audit trail of all interactions 
  • Multiple methods of delivery, including print, export to CD/DVD and encryption 
Support your organisation’s goals with a proven ECM provider

Working with Hyland Software, you receive a low-risk pathway to content management. With more than 1.500 healthcare customers and 12.000 lifetime customers, Hyland has an unparalleled record of projects delivered on time and on budget. And with easy-to-use features and tight integrations with EMRs such as Epic, Meditech and Cerner, as well as ERPs such as Lawson and PeopleSoft, users adopt OnBase quickly. Additional reasons to partner with Hyland include
  • ECM and healthcare expertise – endorsed by the American Hospital Association (AHA) and named a “Leader” in the Gartner Magic Quadrant for ECM
  • Customer delight – 98% of customers renew maintenance every year and 97% of customers would “buy again,” according to KLAS
  • Focused Innovation – 100 per cent product development focus on Information Management