Josh Newell, IT Systems Analyst, Idaho Central Credit Union
At Idaho Central Credit Union, we utilize DocuSign to do a lot of our e-signatures. One of the great advantages of DocuSign is it has direct integration with our ECM application, OnBase by Hyland, which allows us to image the documents right into OnBase and then send them out to members to get signed through DocuSign.
Team members no longer have to monitor DocuSign for e-signatures. The documents come directly back into our imaging system already signed.