Colin Dean, insurance account manager for Europe, examines the threat and challenges technology and retail giants could pose if they enter the insurance market. He discusses how the rumors of giants Amazon and Google entering the insurance market provides both threats and opportunities for established insurance organisations. Forward-thinking insurers can adopt new and innovative solutions to differentiate their services and businesses. Colin outlines how ECM can be used to build insurance offerings that are equally appealing and accessible across a number of channels.
Read the InsuranceDay article here.