OnBase by Hyland, an enterprise content management (ECM) solution, was ranked the top healthcare Document Management and Imaging (DMI) software product, according to the 2014 Best in KLAS: Software & Services report, an independent ranking based on customer feedback from healthcare information technology (HIT) providers. OnBase earned the highest overall score and product quality rating in the DMI category.
According to current data on KLASresearch.com, the overall score OnBase received is more than six points ahead of the average score for DMI vendors. 100 per cent of the organisations interviewed using OnBase said OnBase was a part of their long-term plans and would buy OnBase again. In addition, two-thirds of those organisations ranked Hyland as their best vendor, nearly double the average in the DMI category.
“We are honored to be able to continue to work with talented healthcare providers to create the annual Best in KLAS report. Their feedback is beneficial as vendors strive for excellence,” said Adam Gale, CEO and president of KLAS Research. “We also look forward to expanding our global research initiative to evaluate additional products/services that impact both provider and vendor success.”
OnBase provides an enterprise solution that connects information from various clinical and financial systems used in different departments across the enterprise, enabling organisations to deliver the highest quality of care and improve cost accountability. Today, more than 1,600 healthcare organisations use OnBase and a majority of them integrate OnBase with their EMR or health information system to create one patient record and deliver superb patient care.
“We’re honored to receive this award, which is indicative of our long-term partnerships with our customers who help define our product roadmap as well as improve our customer service methodologies,” said Susan deCathelineau, vice president of healthcare sales and services at Hyland. “As healthcare organisations continue to work towards improving patient care, decreasing costs and achieving meaningful use standards, they seek technology solutions that will help them use their data, documents and unstructured content in impactful ways.”
To learn more about why more than 1,600 healthcare organisations use OnBase, visit OnBase.com/Healthcare.
About OnBase by Hyland
OnBase is a flexible enterprise content management (ECM) solution that helps organisations manage documents and data to streamline business operations. Integrating with everyday business applications, OnBase provides instant access to critical information when you need, wherever you are. It is tailored for departments and comprehensive for the enterprise. OnBase gives you what you need today and evolves with you over time whether deployed via mobile, cloud or on-premises.
Every day, more than 1,600 healthcare organisations use OnBase to complete patient records, eliminate reimbursement delays and enhance business processes. For more information about how OnBase helps healthcare organisations, visit OnBase.com/Healthcare.
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment and infrastructure systems to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving supplier performance. KLAS was founded in 1996, and their staff and advisory board average 25 years of healthcare information technology experience. For more information, go to KLASresearch.com, email marketing @KLASresearch.com, or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter at @KLASresearch.