Claims adjusters face tremendous pressure in today’s high-cost, highly regulated claims environment. Providing fingertip access to the information that they need to accurately investigate and settle a claim not only eases their burden, but it lessens the risk of claims leakage for the insurer.
The OnBase Integration for Guidewire ClaimCenter provides a seamless integration to complement and extend the claims experience. Claims adjusters enjoy instant access to claims and policy documents from within the familiar ClaimCenter interface. This reduces the number of steps required to create certain activities records, freeing the adjuster to perform higher value tasks. Activities in ClaimCenter prompt OnBase to automatically initiate ancillary processes, such as Medical Review, Subrogation, Litigation, etc., to expedite claims processing.
Technical benefits of the OnBase Integration for Guidewire ClaimCenter include: