On May 9, 2016, Hyland Software Inc. acquired AcroSoft enterprise content management (ECM) from Interactive Intelligence Inc. AcroSoft offers ECM-focused software solutions to the insurance marketplace.
“We are excited for AcroSoft to join the Hyland family,” said Bill Priemer, president and CEO of Hyland. “Both Hyland and AcroSoft are dedicated to content and process management technology and are focused on the specific needs of insurance providers. Together with our new colleagues from AcroSoft, we are committed to providing transformative solutions and exceptional customer service for many years to come.”
Service and support, as well as vendor relationships, continues uninterrupted for AcroSoft customers. The majority of AcroSoft customers can still communicate with the AcroSoft – now Hyland – employees they know and love.
AcroSoft customers will be interested to learn OnBase offers seamless integrations with policy, billing and claims management systems – including Guidewire and Duck Creek – to speed processing times across the entire insurance lifecycle from underwriting to claims, increasing the quality and efficiency of work and improving customer service.
Using OnBase, hundreds of carriers have increased the accuracy and consistency of underwriting decisions and have reduced response times and costs associated with claims.
If you’re an AcroSoft customer and have questions, please reach out to your current AcroSoft contact or to Tim Tallaksen, director of Industry Sales at Hyland via email at [email protected] or phone, (440) 788-5834.