Companies wield various technologies in going paperless

At Thrifty White Pharmacy, which has more than 80 locations in the Midwest, digitizing its processes came down to reducing error and increasing the rate at which it can fill prescriptions for patients. "Part of my process is to sit down and ask users what they do today," said Michael Brown, senior solutions engineer at Thrifty. "They may tell me the features they would like rather than how they complete a task, but that's what I really need to know" to make that process work in OnBase.

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