Sherri Gough, registrar at San Juan College, shares how automating the collection and review of student transcript data transformed SJC’s transfer credit evaluation (TCE) process from a four-to-six-week cycle into a process that allows them to respond to students within just a few days.
“With the number of transfer students on the rise, being able to respond to their TCE requests quickly goes a long way towards sustainability,” says Gaugh. “Slowdowns in responding to these requests cause you to lose students to other institutions who will answer quickly.”
By taking the time to understand the demands and challenges associated with capturing transcript data and processing transfer course evaluations, SJC was able to implement a solution that gives them a competitive advantage in meeting recruitment, retention and graduation goals.
Read: Faster Course Evaluation Helps San Juan College Meet Enrollment Goals