When it comes to selecting and deploying enterprise software solutions, including enterprise content management (ECM), many IT departments face pressure to control costs, decrease time-to-benefits and give end users what they want.
However, IT departments that fail to challenge this kind of short-term thinking are taking a risk — and that may be surprising news to many organizations. Conventional wisdom tells you to choose the software that produces the quickest win for the least amount of money that the end users like best and will quickly adopt. How could you go wrong with a choice like that?
Read: How Free Puppy Syndrome Can Ruin Your ECM Strategy on CMSWire.com.