How One CU Retooled Its Doc Management

Kelly Gustafson, ecommerce application support manager, outlines how the credit union’s prior document management system was archaic and unable to support future growth. After a lengthy RFP process, Redstone selected OnBase because of its core integration capabilities with real-time information processing between OnBase and Redstone’s core for faster access to information. “OnBase helps our front line staff serve members faster. Statements, checks, death certificates—everything they need is right in front of them."

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