Congressman Jim Renacci conducted a “Route 71 Tour” through Northeast Ohio visiting a handful of local organizations including Hyland. Drew Chapin and Ed McQuiston gave the Congressman a tour of our facilities, explaining our business, culture and recent expansion.
The Congressman was impressed with our fast-paced, collaborative environment. Drew and Ed discussed how our culture encourages our employees to work hard to accomplish tremendous goals which in turn helps our customers solve critical business problems.
“When you treat employees well, then those employees treat your customers well,” added Drew Chapin. “And customer service is one of the foundations this company was built on.”
Read the Westlake Observer article here