Loan processes are often a long, tedious procedures involving multiple moving parts. Often the people who need information don’t have it readily available. Michelle Harbinak-Shapiro, Financial Services Marketing Manager at Hyland, creator of OnBase, explains how banks are leveraging ECM to reduce or eliminate the costs involved with shipping loan documents by streamlining the loan process with accurate, traceable audit trails and moving closer to achieving an e-mortgage.
The article also discusses how integrations with line of business solution enable employees to stay within their familiar systems. "It’s important to have your workers, your loan officers and your underwriters stay in their familiar applications and be able to capture that information instantly and get it with the rest of the package," says Harbinak-Shapiro.
Read the Mortgage Technology article.