BankservAfrica Selects Hyland's OnBase Solution to Automate Information Management Processes

SOUTH AFRICA – 7 June 2012 – Hyland Software’s OnBase enterprise content management (ECM) solution has been selected by BankservAfrica, provider of interbank electronic transaction, switching and settlement services, to streamline document and record management processes. BankservAfrica will use its ECM solution to help improve information management practices at the organisation, which annually switches 1.89 billion cleared and settled transactions worth trillions of rands.

To assist its busy employees in their day-to-day work, BankservAfrica sought a standardised way of electronically storing and accessing information. The clearing house also required a dedicated workflow tool that would enable users to record interactions containing corporate and client information, as well as the ability to introduce a consistent contract management process across the enterprise.

BankservAfrica member organisation, Document Solutions International (DSI), identified OnBase as being an ideal solution for all of BankservAfrica’s business requirements. “Our primary goal was to find a centralised content management system that worked with existing business-critical interfaces,” said Scott Rossouw BankservAfrica’s business development manager. “We also wanted to minimise the use of paper and create a clear and structured document workflow process. The vast scope of the OnBase solution combined with how easy it is to use made it the ideal ECM solution.”

Hyland Software’s EMEA Director of Sales, James Longstaff added: “BankservAfrica has a strong reputation in the financial services sector as a trusted payment transactions partner. We are delighted that it has chosen our industry-recognised ECM solution and that OnBase is exceeding its expectations.”

For more information about Hyland Software’s ECM solution please visit

About Hyland Software
For more than 20 years, Hyland Software has been dedicated to meeting organisations’ needs for document and process management with OnBase, an enterprise content management (ECM) solution suite. As OnBase has evolved through consistent product innovation, it remains focused on automating business processes that depend on documents, content and people to operate more effectively.

Tailored for departments and comprehensive for the enterprise, OnBase is designed to grow with organisations, whether it chooses an on-premises or software as a service (SaaS) model. With more than 10,800 lifetime customers, a partner network of more than 300 Authorised OnBase Solution Providers, customers in 63 countries and offices on four continents, Hyland Software is one of the most viable vendors in the ECM market today. For more information about Hyland Software’s ECM solutions, please visit

PR contact