CLEVELAND – March 1, 2013– Behavioral health organizations aim to provide excellent patient care and need the right technology to do so. As Burrell Behavioral Health continued to grow, so did the amount of paper in the organization. The health provider sought an enterprise-wide solution that had the capability to improve both its departmental and clinical processes and patient care practices throughout its more than 30 healthcare facilities. Burrell chose Hyland Software because of its understanding of behavioral health practices and enterprise content management (ECM) knowledge to enhance workflows that aid in providing superior patient care.
“We chose OnBase because we see the ongoing value the solution will deliver to automate processes and improve the sharing of information across all our facilities, helping us deliver extraordinary patient care,” said Greg Sellers, director of IT at Burrell. By implementing Hyland Software’s ECM solution, OnBase, Burrell will connect all information, including unstructured data, to its Anasazi electronic medical record (EMR), to create a complete patient record. By having behavioral health records incorporated with other health records and medication lists, physicians and clinicians are able to provide better care because all of this patient information becomes securely managed while also being seamlessly accessible from within the EMR.
Jeff Sorenson, Hyland’s global director of healthcare sales and solutions, said “OnBase is highly configurable and has been adapted to fit the specific needs of our behavioral health customers. We are proud to partner with Burrell and are excited about their long-term ECM deployment roadmap. Burrell will leverage a broad range of OnBase capabilities to achieve new levels of productivity, patient engagement and privacy.”
OnBase helps provide clinicians with a holistic view of their patients’ medical history to stay ahead of patient issues while never leaving their EMR. “With OnBase, we will have all information readily available for those who are involved in patient care,” said Brenda Fuller, vice president of medical records and support services at Burrell. “Having the ability to scan in referral information will allow our providers access to the information when they see the patient, improving the quality of care to those we serve.”
Burrell is also implementing OnBase in its back office operations. Using e-signatures functionality in its purchasing processes, Burrell has created a workflow solution that will enable staff to sign off on all levels of the purchasing process, creating a completely paperless process. The health provider will also automate processes in its accounts payable (AP) and accounts receivable (AR) departments by creating workflows to streamline its purchasing and revenue cycle management.
For more information about how healthcare organizations are leveraging the OnBase ECM solution, go to Hyland.com/Healthcare.
About Hyland Software
For more than 20 years, Hyland Software has been dedicated to meeting organizations’ needs for document and process management with OnBase, an enterprise content management (ECM) software suite. As OnBase has evolved through consistent product innovation, it remains focused on automating business processes that depend on documents, content and people to operate more effectively.
OnBase enables healthcare organizations to provide better patient care by providing instant access to clinical and financial content normally outside of core IT applications. Every day, more than 1,600 healthcare organizations use OnBase to complete patient records, eliminate reimbursement delays and enhance business processes. Tailored for departments and comprehensive for the enterprise, OnBase is designed to grow with an organization, whether it chooses an on-premise or software as a service (SaaS) model. For more information about Hyland Software’s ECM solutions for healthcare, please visit Hyland.com/Healthcare.