Hyland, creator of OnBase named a “Notable Vendor” in Gartner’s Financial Services Context: Magic Quadrant for Enterprise Content Management (ECM) 2014

Recognition based on successful implementations throughout its 23 year history in the financial services market

CLEVELAND – October 16, 2014 – Gartner has published a Financial Services Context as part of it 2014 Gartner Magic Quadrant for Enterprise Content Management (ECM) report. The Financial Services Context outlines the top ECM vendors with proven experience delivering successful solutions that help banks, credit unions and lenders stay competitive, meet stringent regulatory requirements and replace manual processes to operate more efficiently.

As one of the earliest adopters of ECM technology, the financial services industry has relied on ECM to eliminate long, paper-intensive processes to help financial service organizations deliver better service and stay competitive.

 “We’ve seen ECM transition from a ‘nice to have’ technology, to a foundational piece within financial service organizations’ IT plans,” said Michelle Harbinak Shapiro, financial services industry marketing manager at Hyland, creator of OnBase. “We’re seeing more of our financial services prospects and customers interested in embracing more innovative solutions, like cloud and mobile, to move towards a digitized environment with the ability to access information and keep processes moving, wherever they are.”

Seven ECM providers were recognized in Gartner’s Financial Services Context: Magic Quadrant for ECM* as notable venders in the industry. Selections were based on analysts’ ECM market share analysis and discussions with Gartner clients that we feel validates effective implementation and valuable solutions. Notable vendors included in the report demonstrated one or more characteristics:

-       The banking/financial services industry is their largest targeted vertical market or accounts for a significant percentage of their total revenue.

-       They provide packaged applications or solutions frameworks for specific content-centric applications.

-       They integrate well with core banking and financial applications.

 “Our first customer, 23 year ago, was a bank, so we understand what they are looking for in a long-term technology partner and have an extensive history of customer success within the industry,” Shapiro stated. “Today our customers are leveraging OnBase in innovative ways to streamline loan processing, new account opening, signature card handling, fraud investigation and aid with PCI compliance standards.”

 Access the Financial Services Context: 'Magic Quadrant for Enterprise Content Management here. For more information about Hyland’s solutions for financial services visit OnBase.com/FinancialServices.

 *Gartner, Financial Services Context: Gartner Magic Quadrant for Enterprise Content Management, Mark R. Gilbert, Karen M. Shagda, Kennith Chin, September 25, 2014

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About OnBase by Hyland

OnBase, Hyland’s flagship enterprise content management (ECM) solution, is one of the most flexible and comprehensive ECM products on the market today.  OnBase empowers users to grow their solutions as needs change and business evolves. It is tailored for departments, but comprehensive for the enterprise, designed to give you what you need today and evolve with you over time.

OnBase enables credit unions, banks and lenders to better manage the content that surrounds their processes. OnBase connects people to the documents, data and processes they need to make more informed decisions. Employee productivity increases because they spend less time searching for paper and dedicate more time to providing quality service to their customers and members. For more information about OnBase, please visit OnBase.com.





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