Mortgage Industry Selects Hyland Software as a 2012 Top Service Provider

CLEVELAND – June 19, 2012 – For the seventh time in nine years, Hyland Software has been named a Top Service Provider by Mortgage Technology Magazine because of the efficiencies its enterprise content management (ECM) solution, OnBase, provides to the financial services market.

“For 21 years we’ve been focused on helping financial institutions streamline processes,” said Michelle Shapiro, Hyland’s financial services marketing manager. “As those institutions evolved so did the solutions we developed for them. We grow with our customers, listening to their feedback and creating solutions they need to stay competitive, shorten sales cycles, be cost effective and comply with industry regulations,” Shapiro said.

This year Hyland was recognized for its workflow solution, enterprise scope (connecting departments across an institution) and tight integrations with loan origination and banking core systems.

“Our workflow solution has become one of the most critical components for a successful document management solution. It ties documents, people and processes together to automate the complex routing of loan packages and corresponding documentation and eliminates bottlenecks often found in paper processes,” said Shapiro.

Mortgage Technology’s annual list of Top 50 Service Providers recognizes technology and services providers that excel in four categories—continued advancement of technology and services, viable revenue model and value proposition to customers, exceptional customer service and unique impact on the mortgage industry.

For more information about how OnBase is helping organizations in the financial services industry, please go to

About Hyland Software
For more than 20 years, Hyland Software has been dedicated to meeting organizations’ needs for document and process management with OnBase, an enterprise content management (ECM) solution suite. As OnBase has evolved through consistent product innovation, it remains focused on automating business processes that depend on documents, content and people to operate more effectively.

OnBase enables credit unions, banks and lenders to better manage the content that surrounds their processes. OnBase connects people to the documents, data and processes they need to make more informed decisions. Employee productivity increases because they spend less time searching for paper and dedicate more time to providing quality service to their customers and members.

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