The University of the Arts Converts to Hyland Software's OnBase

CLEVELAND – October 24, 2012 – As the needs and demands of students, faculty and staff evolve, so must the technology used to serve those needs. The University of the Arts recently converted to OnBase, Hyland Software’s enterprise content management (ECM) solution, because it needed expanded functionality and security and a more viable option for extending the technology to multiple departments while providing a lower total cost of ownership.

The University of the Arts, a private undergraduate institution in Philadelphia with 2,400 students and 500 faculty members, is using OnBase in Personnel Services to help the department more efficiently process contracts, authorize payroll and generate offer letters. OnBase also helps them enforce critical compliance policies, ensuring that required documents are routed and received in a timely manner and that notifications are issued when document submission deadlines are missed.

“Our legacy system’s functionality and pricing structure put limits on what we were able to do and didn’t offer enough flexibility for enterprise-wide use,” said Carla Davis, application and database specialist at The University of the Arts. “We knew we needed to move to a more powerful platform.”

Once the university made its decision, it had to move fast. “Based on the school schedule and busy times of the year, we had a very small window of time to convert to OnBase,” said Davis. “Hyland guided us through a smooth transition.”

With over a decade of expertise helping schools quickly and securely convert to OnBase from legacy platforms, Hyland helps IT leaders and departmental stakeholders elevate the range and sophistication of their ECM solutions to match the breadth and depth of the institution’s enterprise vision.

“We plan to expand our solution to include additional departments. When compared with other solutions, OnBase meets the varying needs across campus while lowering the total cost of ownership,” said Davis. “Other departments have seen the benefits of using OnBase and have expressed their desire to begin using it in the future.”

For more information about Hyland Software’s ECM solution for higher education institutions, please visit

About Hyland Software
For over 20 years, Hyland Software has helped our more than 11,000 lifetime customers by providing real-world solutions to everyday business challenges. That dedication is why Hyland realizes double-digit growth, and why 98 percent of our customer base continues to renew its annual maintenance. Our customers see the ongoing value of partnering with Hyland and continue to work with us year after year.

Hyland is one of the largest providers of ECM software for colleges and universities. To support the higher education enterprise, Hyland tailors its flexible, scalable and secure ECM solution to fit specific processes across institutions, from admissions processing and review, including transcript capture and transfer credit evaluation, to AP invoice processing. This end-to-end solution enables institutions to leverage existing hardware investments, integrate with student information systems and alleviate administrative burdens on IT.

For more information about Hyland Software’s ECM solution for higher education institutions, please visit

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