Mortgage Technology Magazine Names Hyland Software a 2013 Top Service Provider

CLEVELAND – April 16, 2013 – Mortgage Technology Magazine has once again selected Hyland Software as a Top Service Provider for its proven track record in the financial services industry, development of innovative technology solutions and outstanding service to lenders and servicers. This is the eighth time in 10 years that Hyland has received this accolade.

This year Hyland was recognized for its enhanced optical character recognition (OCR) technology in document imaging and capture capabilities and collaborative workflow solutions.

“Our first customer was a financial services company – a community bank in Wisconsin. Now, more than 20 years later, we’ve immersed ourselves in the industry and are experts in helping solve the challenges lending institutions face. This award proves our dedication to creating a flexible and comprehensive solution to address those challenges,” said Michelle Harbinak Shapiro, Hyland’s financial services marketing manager.

More than half the banks in the U.S. use Hyland’s enterprise content management solution, OnBase. This growth is due to strong integrations and partnerships with other leading technology solutions, including core banking platforms and e-signature solutions, to help banks, credit unions and lending organizations automate lending processes from the initial application request through approval.

This automated, fully electronic process helps lenders and servicers stay ahead of the competition by responding to customers faster. “We listen to the feedback from our end users and work with them to create enhanced functionality to address their needs,” Shapiro stated.

Mortgage Technology’s annual list of Top 50 Service Providers recognizes technology and service providers that excel in four categories: continued advancement of technology and services, viable revenue model and value proposition to customers, exceptional customer service and unique impact on the mortgage industry.

For more information about how OnBase is helping organizations in the financial services industry, please go to

About Hyland Software
For more than 20 years, Hyland Software has been dedicated to meeting organizations’ needs for document and process management with OnBase, an enterprise content management (ECM) solution suite. As OnBase has evolved through consistent product innovation, it remains focused on automating business processes that depend on documents, content and people to operate more effectively.

OnBase enables credit unions, banks and lenders to better manage the content that surrounds their processes. OnBase connects people to the documents, data and processes they need to make more informed decisions. Employee productivity increases because they spend less time searching for paper and dedicate more time to providing quality service to their customers and members.

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