Electronic patient records management sees vision of single patient record become reality
LONDON – March 9, 2015 – Wrightington, Wigan and Leigh NHS Foundation Trust (WWL) has announced it is to implement enterprise content management system (ECM), OnBase by Hyland, in a move that will enable the award-winning provider to further enhance patient care. It follows WWL's decision last year to introduce Allscripts Sunrise™ Acute Care electronic patient record which, together with OnBase, is set to provide the trust with a world-class solution for managing both clinical data and 'unstructured' information.
OnBase will automate clinical and administrative processes, such as referrals, and provide digital access to a wide range of disparate data, including correspondence, output from medical devices and clinical systems, photographs, audio and video content, as well as scanned patient documents. The close integration of OnBase with Allscripts enables clinicians to securely and seamlessly access one complete medical record for each patient, from a range of devices, including notebooks, mobile phones and tablets.
WWL, which was named ‘Provider Trust of the Year’ by the Health Service Journal in November 2014, delivers acute healthcare services to the borough of Wigan and surrounding areas. Its facility at Wrightington Hospital, a Centre of Excellence, is internationally renowned for its work in orthopaedic medicine and pioneered full-hip replacement surgery in the 1960s.
Martin Farrier, chief clinical information officer of WWL, said: “The decision to implement OnBase alongside Allscripts further reinforces our commitment to patient care. By having all of the right information easily accessible in one place, there will be more time to care which, in turn, will lead to better patient outcomes.”
“Having carefully considered the specific requirements of both clinical and administrative users, it was clear that we needed more than just a traditional scan and archive solution to handle the complexity and volume of unstructured data. OnBase will allow information to flow from one clinician to another, across different care settings, which in practice means they will have access to all the information needed, when they need it, wherever they are.”
“Importantly, we will be in a position to provide complete continuity of care, before admission, during treatment, and after discharge. We will be able to share information and extend processes outside of WWL, to GPs, community nurses and therapists and, eventually, to the patients themselves. We expect to see a reduction in the time taken to handle referrals. It will, therefore, become easier to provide more consistent timescales for clinical appointments, by getting these right first time and in a timely fashion.”
OnBase is currently used by more than 1,600 healthcare organisations, to manage unstructured clinical and business data. Its dedicated nurses, therapists, health information management and software specialists, underpinned by a series of healthcare advisory boards, have a long track record in working with providers of clinical applications, which has recently seen OnBase and Allscripts cooperating on the implementation of an integrated system for the Liverpool Heart and Chest Hospital.
Stephen Dobson, chief information officer of WWL, explained: “There’s a world of difference between simply interfacing two systems and truly integrating them. The OnBase integration with Allscripts is very tight, and has been proven around the world. It’s reassuring for us to work with two vendors with such an established, close relationship.”
Due to be fully implemented towards the middle of 2016, the system will be rolled out across all of WWL's facilities. Once implemented, OnBase will enable WWL to become paperlite, thereby providing better control on how information may be used to enhance patient care. In the longer term, the ECM system may also support the Trust in introducing other process enhancements, which will further maximise the return on the investment.
Steve Rudland, Healthcare Practice Manager, Europe of Hyland, creator of OnBase, concluded: “WWL has a clear vision for success. They understand that simply being ‘paperless’ won’t guarantee better patient care or improved outcomes. Taking control of their information enables them to improve processes, care, and outcomes. We look forward to helping them to make this vision a reality.”
About OnBase by Hyland
OnBase is a flexible enterprise content management (ECM) solution that helps organisations manage documents and data to streamline business operations. Integrating with everyday business applications, OnBase provides instant access to critical information when you need, wherever you are. It is tailored for departments and comprehensive for the enterprise. OnBase gives you what you need today and evolves with you over time whether deployed via mobile, cloud or on-premises.
Every day, more than 1,600 healthcare organisations use OnBase to complete patient records, eliminate reimbursement delays and enhance business processes. Dedicated to meeting the evolving needs of our customers, OnBase was ranked as the 2014 ‘Best in KLAS’ Document Management and Imaging solution and consistently earns high scores for functionality, support and customer satisfaction. For more information about OnBase, visit OnBase.com/Healthcare.