Although Bush Brothers and Company’s high-volume financial processes were almost all EDI-driven, its AP and AR departments were engulfed in paper.
The company’s document-intensive quality control processes produced stacks of paper daily at its manufacturing plants. To meet internal and FDA retention mandates, the company stored no less than 90 banker boxes each year onsite before paying to store them for seven additional years offsite.
Working with LMBC Technologies, an authorized OnBase solution provider, Bush Brothers chose OnBase to optimize accounting processes, improve visibility across the enterprise, and reduce operational costs, dispute resolution time and days sales outstanding (DSO).
“With OnBase, we’ve seen drastic DSO improvement – we save $200,000 annually,” said Jim Derrick, IS manager for Central Services-Applications at Bush Brothers. “Staff now spend more time on deduction audits and service. They focus on tasks that bring dividends.”
3 ways Bush Brothers saves by using OnBase
Bush Brothers’ use of OnBase is helping the company with more than DSO improvement. Here are three more ways Bush Brothers benefits:
- Speeds exception processing: Before OnBase, employees had limited access to necessary documentation to resolve disputes and issues. Staff called the distribution warehouse and had to wait a week or more for needed documents to be found and delivered. Now, OnBase gives staff instant information access to resolve disputes and issues within minutes – not a week.
- Reduces labor costs: “Without OnBase, we would have to double our staff to do all that we do today,” Derrick said.
- Improves compliance support: By storing information electronically, OnBase speeds audits of capital projects and FDA quality standards, allowing staff to focus on other initiatives.