Waterford Township – the third largest township in Michigan – had been using OnBase since 1997, moving from paper to electronic documents, streamlining processes and integrating applications. Mobile capabilities were next on the list, and it was easy to leverage OnBase to meet the demands of a changing government landscape.
With cross-departmental access to all data directly from GIS platform Esri and Cityworks maps, Waterford Township set itself up for easy access to documents and integrating future applications.
“That’s what really allowed us to take advantage of the new mobile tools,” said Frank Fisher, engineering superintendent and GIS manager. “We put all that information into OnBase, knowing that one day the goal would be to retrieve it through the GIS.”
Here's how Waterford Township is benefiting with OnBase:
“We’re integrating parts of OnBase throughout the whole organization,” said Fisher. “All the tools come together to make it useful for all departments.”