With offices scattered throughout the Midwest, Construction Resources Management (CRM) acts as a shared services center for its other construction companies, processing more than 86,000 invoices annually. However, manually processing invoices created a lack of visibility and coding errors for AP staff.
Everything changed with OnBase by Hyland. Using the enterprise content management (ECM) system, CRM transformed processes in AP and later leveraged the platform in HR.
The benefits of OnBase include:
Download the case study to learn more.
To learn even more about the benefits of ECM for shared services, download this whitepaper, 5 ways poor visibility undermines financial services initiatives.