Construction Resources Management

OnBase adds visibility, speed and control to shared services areas

With offices scattered throughout the Midwest, Construction Resources Management (CRM) acts as a shared services center for its other construction companies, processing more than 86,000 invoices annually. However, manually processing invoices created a lack of visibility and coding errors for AP staff.

Everything changed with OnBase by Hyland. Using the enterprise content management (ECM) system, CRM transformed processes in AP and later leveraged the platform in HR.

The benefits of OnBase include:

  • Eliminates manual invoice processing with ERP integration
  • Speeds payments with automated approval notifications and escalations
  • Reduces paper in HR, providing instant information access

Download the case study to learn more.


To learn even more about the benefits of ECM for shared services, download this whitepaper, 5 ways poor visibility undermines financial services initiatives.