As an early adopter of document imaging, Cracker Barrel Old Country Store knew it could maximize efficiency company-wide by extending its scanning solution beyond AP.
But hoping to go beyond just simple scanning, it also needed an enterprise-wide solution that would be easy to implement. Additionally, it had to allow employees to quickly access business-critical documents directly from their line-of-business applications.
Working with LBMC Technologies, an authorized OnBase solution provider, Cracker Barrel first implemented OnBase in HR and, within three months, began rolling it out into other areas of the business.
With OnBase, Cracker Barrel accommodates a variety of invoice delivery methods including paper, EDI and COLD data streams. Staff scan and index invoices into OnBase, which automatically updates the department’s ERP, Infor FMS Infinium.
For Cracker Barrel’s AP department, removing the more than 60,000 physical documents a month added visibility and control to its business processes.
“Going paperless with OnBase brings efficiencies and control to business process workflows that usually start with a piece a paper,” said Mary Thompson, manager of Intranet Services at Cracker Barrel. “There is no end to what we can do now.”
Cracker Barrel did more than go paperless with OnBase. The software solution is helping in these four ways, too: